INBOUND LOGISTICS

With more than 45 years of experience in China, PIL Logistics has the experience and expertise to help customers navigate through Asia’s sophisticated customs procedures. 

First we will seek to understand the product customer is importing into a country. We will need to know the harmonised code for the products and if the products are under any import controls or require any import license. 

Once we are certain that the product can be imported, we will guide our customers step by step on the documents needed to satisfy customs requirements. Then, we will advise customers on the standard charges that will incur and also potential ad-hoc charges which may incur. 

We believe in spending sufficient time with our customers to ensure all details are clarified prior to the first shipment being imported into a new location. Once the goods have cleared customs, customers may want to store goods in the bonded zone to avoid paying upfront import tax and duty.  When a buyer is found, we will deliver our customers goods to the buyers’ designated door. 

While the whole process is taking place, customers will have full transparency of the import operation process. Customer may choose to be updated over the phone, on our website or through emails. With information captures at every stage of the inbound process, we hope to give our customers peace of mind.